Shipping & Delivery
At Lapistachio, we ensure that every order is carefully packed and delivered with care. Please review our Shipping Policy below to understand how we process and ship orders within India.
Order Processing Time
- All orders are processed within 1–3 business days after order confirmation
- Orders placed on weekends or public holidays will be processed on the next business day
- Once dispatched, you will receive a shipping confirmation along with tracking details
Shipping Locations
- We currently ship only within India
- International shipping is not available at this time
Estimated Delivery Time
Delivery timelines may vary based on location and courier partner.
- Within India: 3–7 business days after dispatch
Please note that delivery timelines are estimates and may vary due to factors beyond our control.
Shipping Charges
- Shipping charges, if applicable, are calculated and displayed at checkout
- Any ongoing free-shipping offers will be clearly mentioned on the website
Courier & Logistics Partners
We partner with reliable third-party logistics providers, including Shiprocket, to ensure safe and timely delivery.
Once an order is handed over to the courier partner, delivery timelines are subject to their operations.
Tracking Your Order
- Tracking details will be shared via email or SMS once your order is shipped
- You may also track your order through your order list on the Lapistachio website, where available
- Tracking information may take up to 24 hours to reflect after dispatch
Address Accuracy
Customers are responsible for providing accurate and complete shipping information.
Lapistachio will not be responsible for:
- Delays caused by incorrect or incomplete addresses
- Failed deliveries due to incorrect contact details
Additional shipping charges may apply for re-dispatch in such cases.
Delivery Delays
While we strive to meet estimated delivery timelines, delays may occur due to:
- Weather conditions
- Courier partner delays
- Regional restrictions
- Unforeseen logistical issues
Lapistachio shall not be liable for delays caused by circumstances beyond our control.
Damaged or Missing Packages
If your order arrives damaged or appears tampered with:
- Please notify us within 48 hours of delivery
- Share clear photos or videos of the package and product
If a shipment is lost in transit, we will coordinate with the courier partner and assist in resolution as per applicable courier policies.
Partial Shipments
In rare cases, an order may be shipped in multiple packages.
You will be notified with separate tracking details, if applicable.
Contact Us
For any questions related to shipping or delivery, please contact us at:
Email: support@lapistachio.com
Contact: +91 9900079719