Privacy Policy
This Privacy Policy describes how Lapistachio (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from lapistachio.com (the “Site”) or otherwise interact with our services (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
When you use our Site, we may collect the following personal information:
- Contact details such as name, email address, phone number, and shipping address
- Order and transaction information, including billing and delivery details
- Account information, such as login credentials
- Shopping behaviour, including items viewed, added to cart, or purchased
- Customer support communications
You may choose not to provide certain information, but this may limit your ability to use some features of our Services.
Cookies and Usage Data
We use cookies and similar technologies to operate and improve our website. These cookies help us:
- Maintain secure sessions and shopping carts
- Understand how customers interact with our Site
- Improve performance and user experience
You can manage cookie preferences through your browser settings, though disabling cookies may affect site functionality.
For more details on Shopify cookies, visit:
https://www.shopify.com/legal/cookies
How We Use Your Information
We use personal information to:
- Process orders and payments
- Ship products and manage returns
- Communicate order updates and customer support responses
- Improve our products, services, and website experience
- Send marketing communications where permitted by law
Sharing Your Information
We may share your information with trusted third parties, including:
- Shopify (our e-commerce platform)
- Payment processors such as Razorpay and PayU
- Shipping and logistics partners such as Shiprocket
- Analytics and marketing service providers
These partners only use your information as necessary to provide their services.
Data Security and Retention
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure.
We retain personal data only as long as necessary to fulfill orders, meet legal requirements, and support business operations.
Children’s Privacy
Our Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of 18.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or deletion of your data
- Opt out of marketing communications
You may exercise these rights by contacting us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at:
Email: support@lapistachio.com
Contact: +91 9900079719